Nov 15, HP Pavilion dvt DevManView – Free – an alternative to the standard Device Manager of Windows, which displays all devices and their properties in flat table, instead of tree viewer http: Please click “Accept As Solution” if my help has solved your problem. For information about how to contact Support, go to the “Next Steps” section. Hopefully that will be of some help. You can follow the question or vote as helpful, but you cannot reply to this thread. If the DVD drive still cannot read the disc, go to step 3.

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According to Windows, the latest driver version is installed. Forums – a lot of real expert help http: Message 1 of 3. More Print this page Share this page. To test the disc by using a command prompt to h6553n files, follow these steps: If the DVD drive can read the disc, you may have problems with the video hardware installed on your computer. Repeat the previous step until the Task list is empty. This topic has been archived. Test the disc by using the command prompt to copy files Try to copy files from the disc to the hard disk.

First, right-click each icon in the notification area, and then click Exit.


Remove ALL power, then check cables in both ends. If you are asked whether cdtest specifies a file name or a directory name, press F. For more information about how to switch your computer’s disc drive controller to DMA mode, click the following article number to view the article in the Microsoft Knowledge Base: Cdvdw a test folder on the hard disk, and then give the folder a folder name such as “cdtest.

Instant Repair Help over the Phone 6ya. For information about how to do this, visit the following Microsoft Web site: Posted by marshbake on Feb 27, All forum topics Previous Topic Next Topic.

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Tell us some more! This thread is locked. Therefore, you may have to click Quit, Close, or Disable, depending on the commands that are available for that program. Hi there, Save hours of searching online crp wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. Login to post Please use English characters only. You can’t post answers that contain an email address.

Posted on Sep 15, Check with your System Maker and Device maker for both possible firmware updates and the correct Registry entries for your drive. If the computer still cannot read a disc, there may be a problem with the drive. To do this, contact the manufacturer of the sound card.


Take a look here: If you are not comfortable with advanced troubleshooting, you might want to ask someone for help, or you might want to contact Support.

HP and Compaq Desktop PCs – TSST TS-H653N DVDRW Drive May Scratch Discs

Note For more information about how to start Windows with a minimal set of drivers, click the following article number to view the article in the Microsoft Knowledge Base: Windows Task Manager opens. Note on archived topics. Contact the manufacturer of the damaged disc to obtain a replacement.

Try a different disc drive If the disc is clean and undamaged, check whether there is a problem with the drive. If any programs appear in the Task list, click the name of the program to select it, and then click End Task.

Please do cddgdw the below even if you have done some before as it is often the total process which solves the issue.